At Friday’s HIT Policy Committee meeting, SRSsoft Vice President of Government Affairs, Lynn Scheps, presented the Voice of the Physician petition to David Blumenthal, M.D., National Coordinator for Health Information Technology, and to each member of the committee (see pictures below). Lynn went to Washington, D.C., to make sure that the decision-makers heard your voice loudly and clearly—she urged them to read the petition and to heed the comments submitted by SRS clients and the comments written by non-SRS users. Taking the microphone, Lynn addressed the group with the following statement:
Presentation of the Voice of the Physician to the HIT Policy Committee
August 14, 2009
I have attended your past meetings via webcast, but I felt it was important to be here today to personally deliver this book, which you received this morning. The Voice of the Physician is a petition asking you to listen to private-practice physicians, on whose participation the success of the program depends. These are the physicians who will have to “achieve” what their EHR only has to be “capable of achieving.” They implore you to consider the daily realities of medical practice as you move forward.
The fact that a relatively small company like ours would receive such a response in just a few weeks, with minimal outreach efforts, is an indication of the deep level of concern pervading the physician community. Two things are clear: Physicians feel that their voice is not being heard and they perceive the government’s expectations as overly burdensome from a practical perspective.
The signers of this petition are not all SRS clients. Other providers reached out to us and asked that we stand up for them as well. SRS users or not, they are passionate about EHRs, and they speak from positive and negative experience with a variety of EHR products. Three fundamental themes dominated:
- Physicians will not adopt technology that compromises their productivity,
- They will not become data entry clerks, and
- They will not jeopardize the physician-patient relationship.
No financial incentives or penalties will persuade these physicians to take actions they deem detrimental, or not valuable, to their practices.
One hundred and fifty of the signers of the petition are so concerned that they took the time to compose their own supplemental comments for you to consider. I hope that you will take the time to read through even a portion of them—their tone, intensity, and content provide valuable insight into what will be necessary to successfully encourage widespread EHR adoption.